We are happy to serve our customers in the United States and its territories. We ship to all 50 states, Guam, Puerto Rico, the Virgin Islands, and APO/FPO (special considerations may apply).
All orders totaling $75 or more and delivering within the contiguous United States will ship FREE via either FedEx Ground service or USPS mail. All other orders will ship for a flat rate of $4.95 or lower in some cases. Delivery estimates for Standard Shipping is 4-5 business days. Other rates may apply for delivery to AK, HI, PR, GU, VI, APO/FPO.
The contiguous United States are the 48 U.S. states on the continent of North America that are south of Canada and north of Mexico, plus the District of Columbia. The term excludes the states of Alaska and Hawaii, and all off-shore U.S. territories and possessions, such as Puerto Rico.
Yes, FedEx expedited shipping options are available with every order.
At this time, our products are not allowed to be sold outside of the United States and territories.
Most orders placed before 4:00pm Eastern M-F are shipped directly from our warehouse the same day that order is placed and prescription is received. We stock our own inventory.
NOTE: FedEx expedited options DO NOT deliver on Saturday/Sunday. Expedited orders placed on Friday will not deliver until Monday at the earliest. FedEx Ground service does not deliver on Monday, but does deliver on Saturday.
We cannot ship orders for CPAP/BiPAP machines until a prescription is received in our office and verified. We use FedEx and the USPS for all our shipping needs and depend on those services for accurate and efficient deliveries. Once a package has been handed off to FedEx or the USPS, there can be disruptions. Weather or other natural events can sometimes cause a delay. Signature requirements and/or incorrect address information can also cause delays. FedEx and the USPS will make every effort to deliver the package within the promised time frame.
FedEx Ground Home Delivery does NOT deliver on Monday. However, Saturday delivery is normal.
If you provide your email address, we immediately send you a message when the package is shipped containing a tracking number that is assigned by the USPS or by FedEx. You can easily follow the progress of your package once that number is assigned.
Alternatively, you can always check your order status by entering your order number and shipping zip code here: https://www.TheCPAPPeople.com/vieworder.aspx
For your protection, a signature is automatically requested on all machine purchases. If you wish to override this service, please call us after placing your order.
Yes. CPAP masks, machines, and humifidiers require prescriptions to be on file. You may have been able to purchase these items from other websites in the past without prescriptions. All websites are required to follow FDA and local Board of Pharmacy rules and regulations. CPAP equipment is considered TYPE II medical devices.
Let us do the work for you! If you don't have a copy of your CPAP prescription, we can obtain the information we need from your Doctor or previous supplier. During checkout, you will be asked for more information about who we should contact. If you need help or have questions about this process at any time, please call us at 1-888-494-4647.
Even if it's been years since you last met with your Doctor, or you moved, or you don't work with a supplier anymore, we can help you. Give us a call before or after placing your order and let's try to work together.
Once we have a prescription on file for CPAP supplies, you can order from us anytime!
Don't have a prescription? Can't find a way to obtain one? Consider replacing individual parts of your mask or machine. Most masks have replaceable parts that can extend the life of the mask. In some cases, replacement parts can be purchased and assembled at home to create a complete mask. No prescription is required for replacement parts.
Yes. A downloadable form is available and is also an Adobe Acrobat Fill-In Form. Click to download the PHYSICIAN ORDER FORM. We recommend Adobe Acrobat Reader.
Read our full Prescription Policy for more info.
Universal Super CPAP Battery Pack
I really like this battery. I have used it for other purposes than CPAP and the stability and ease of use is outstanding. It will run a lamp with a 60-watt light bulb for 4 days continuously before needing recharging. Great for travel.Tim T.
I received the battery in time and it worked great. We lost power for 36 hours and I did not have to worry about my CPAP. The only issue I noted is the the lights to tell the battery charge work except for the lowest one. Is that by design or an issue? The battery hooked up to my Respironics CPAP with the included adapters.
I am extremely happy with the battery. Thanks.
EDITOR NOTE: The last light on the battery is a red light that displays when the battery is completely drained.
Very effective and reliable. Worked great on the plane and while traveling abroad - easier than worrying about electrical inconsistencies. Long lasting battery was great. On the down side, it is a lot heavier than one may think and together with the converter they represent some unwanted bulk when traveling. Interestingly, the airport security overseas seemed to be a lot more knowledgable on the battery - TSA here in the US, on the other hand, acted like it was an object falling from deep space. DAVID K.
Worked great for me. Gave me close to 4 days of operation without the humidifier turned on. Charges up nicely in about 5 hours.DONALD D.
I can't say enough about about how satisfied I am with both your service and the CPAP battery. After placing the order with you on Friday, the battery arrived promptly, just prior to 11:00 a.m., on Saturday morning, at the beginning of the hurricane. The power went off in my home at approximately 8:00 that evening, when the battery automatically took over, so I had use of the machine for the next few days. Today (9/1/11) my home is still out of power and water. I can not tell you how thankful I am for your excellent customer service and the quality of CPAP battery pack. I appreciate your going the extra step of looking into the make and model of my unit and informing me of the cord, required to power this specific machine. Overall, I would recommend you, your company and the product to anyone needing your services or products. You were a life saver (literally).Ventura, Attorney at Law
This is an excellent battery. Very pleased how small and light weight it is. Worked very well for a 8 day camping excursion on the Oregon coast. I was able to easily go 3-4 nights between recharging the battery powering my ResMed S9 set to 11, and no humidifier. Even then it only ever got down to 25% charge at the lowest.
I really appreciate the tip that customer service rep (Shirley) gave me about using the smaller specifically designed dc power supply with the built in fan, rather than the larger one I had previously purchased from ResMed. The larger one from ResMed is great for use with a larger battery, like a car or RV/Marine 12v deep cycle battery, but when using the smaller C100 BPS battery the small power supply will give you nearly double the time from each charge. The small one is very light and compact and is designed specifically for use with this battery and the S9.
Finally, I can't give enough praise for the way Shirley went out of her way to get the battery to me on time for this trip despite them being backordered right at the time of my purchase. She knew I had a trip planned and was able to adjust things to get me a unit just in time. Quite literally a life-saver there.
I would recommend this unit and the CPAP People in general for sure. Great product and great customer service. RANDY H.
Very compact. This will be great for travel.STANLEY M.
We have been using the battery pack daily and it is giving my husband more freedom as he needs the VPap most waking hours. we did have a serious problem with the converter and while customer service was helpful they did not find the problem and offered to send a new one. Fortunately for everyone, my son-in-law realized that the converter needs to be in the off position before plugging it into the VPap. Once this was discovered it has been smooth sailing. Perhaps you should include this in your instruction sheet.
IT WORKS! I used this after being recommended for the hurricane irene. we live in a very rural environment but we only lost power for 2 days. the battery worked just like they said it would. I didn't use the heater which caused my throat to be dry in this morning but the machine worked all night.Susan Frank
The battery worked great with my Resmed S9 CPAP, I received this battery pack in the mail and threw it in my jeep and left for a two night camping trip. The battery was charged when I got it the first night my CPAP ram all night and in the morning the indicator read 60% still charged. the second night it also ran all night and in the morning I still had 25% I could not be happier. STEVEN L.
Have not used yet but knowing I have it is a great thing.TONY B.
Easy to use and such a reassurance for when (we live in the country area) the power goes out I will still get a good night sleep,KIM Y.
short battery life ( 8hrs ) for the priceBOB M.
So far, I have only used the battery 2 nights. But I used it two nights in a row (sleeping 12 and 9 hours) and the battery still lasted! I was excited because I ran the humidifier, and I have two different pressures for inhale and exhale.
I am hoping that it will continue this way! ALEXANDRA M.
BATTERY PACK WORKED PERFECTLY, EASY TO SET UP AND USE.
RE-CHARGED EVERY DAY. NEVER TRIED IT TWO NIGHTS IN A ROW BUT I THINK WOULD HAVE WORKEDDOUGLAS L.
Works as advertised. Helps me sleep outdoors. STEVE M.
Great. Allows such freedom for camping. AMY R.
Exactly what we needed and the customer service was outstanding. Thanks!AMANDA S.
Great service from the company!MARY FRANCIS B.
EXCELLENT PRODUCT!!! The quality, the packaging, even the case it comes with, is far superior than what i expected. Every Cpap user should have one of these batteries. Battery lasted 3 full days(not using humidifier).MARK T.
Very easy to use with a Respironics machine. Everything you need is in the carry bag.WILLLIAM G.
The battery provided only 4 and one-half hours of charge for my RESMED S8 CPAP. I am returning it for credit.DAVID M.
Assets: easy to configure and operate. CPAP worked fully.
Limitations: The capacity was too short for the time I required its use.HARVEY "TIEGH" T.
This battery is awesome and lightweight..I have already used it multiple times camping, and it is so much better that the original I had. Also, the CPAP People have to be one of the best companies I have bought from.Customer service is up and beyond, and I will order from them again.RICH C.
Great battery!compact easy to use,very nice carrying case!PETER S.
The battery works well, except it will not start a dead machine. I was disappointed with this. You need to have the machine powered first and with it still powered you can switch over to just the battery.RICHARD L.
As my husband has ALS and is unable to breath on his own, the battery has allowed him freedom of movement he would otherwise not have. We have been able to put the battery in a tote bag, hook it onto the wheelchair handles and walk around the block. Also, as we had many storms with outages during the summer and it provided a level of comfort for us and we used it during this time. The only problem was the initial setup. It needed to be in the off position before plugging it into the battery. it was a little stressful until we figured that out. Should be in instructions.ELAINE K.
I received this just prior to Hurricane Irene and so glad I did. We lost power for two days and this battery worked perfectly. I thought I would not need it again for awhile until the crazy Halloween snow storm of the northeast. Once again we were out of power for almost two days and the battery was ready to go. I now just have it always hooked up with my CPAP connected to it. Now, if the power ever goes out, I will sleep sound. Still thinking of taking this batter on a trip to Europe with me. Buy this if you are ever worried about a power failure. It is light and seemed to barely lose any charge over a night I used it. JEFFREY P.
I purchased this item in a rush the day before Irene hit. You guys were great in supporting me and finding a way to get it to me in time. I've had a couple of instances where I had to use it and I am thankful I had it. The unit works great and an added bonus is I can use it for any device that uses a cigarette light plug in. Thanks for all your help.JIM L.
We were without power for 3 days, but we were able to check into a hotel. I did not need the battery backup, but I am glad that I have it as an insurance policy in the future. I appreciate you getting it out to me promptly via FedEx and the exceptional customer service.Steve M
I received the CPAP battery the morning that hurricane Irene blew through. It was fully charged in 4 hours. At 2:30am when the electricity went off I was able to easily attach the battery to the CPAP with the use of a flashlight. It worked great. I wish I had obtained one much sooner to get me through the multiple power outages we have had in the past 8 years.Jeanne
I did get the battery just before the storm. I appreciate the effort. I tested the battery as soon as I got it and it worked perfectly. We did not lose power during the storm so I never really had a chance to test it out fully. However, it was a big comfort knowing that it was there if I needed it. It is very simple to use and I did not even need the instructions. The unit is sleek and light weight. I think it is a very nice product and would recommend it to anyone with a CPAP.Jim L
We ship CPAP supplies direct to your door in all 50 states and US territories. All orders within the Contiguous United States ship for
$4.95 or less and orders over $75.00 ship free. Buy with confidence! All items in stock and ready to ship M-F 9a-6p Eastern. Call for
more information or to place your order, 1-888-494-4647.